All orders are dispatched within 2 working days and are sent by Royal Mail (Tracked 24).

Absolutely. However, if you are allergic or sensitive to any of the ingredients, we would advise against using the product.

As a precaution, we would also recommend a patch test prior to using our products to ensure that there are no adverse reactions. 

The hair growth cycle consists of three phases: anagen (growth), catagen (transition), and telogen (resting).

The active ingredient in the Lash & Brow Enhancing Serum (Biotinoyl Tripeptide-1) works to extend the anagen phase of the hair growth cycle, during which hair actively grows. By promoting a longer growth phase, your lashes and brow hairs have more time to reach their full potential in terms of length and thickness. This, together with the other nourishing and hydrating ingredients, help improve the overall health of your lashes and brows.

No. 

We would recommend you seek the advice of your GP as a precaution prior to use. 

If used daily, you will see results in as little as 21 days*. For optimal results, you will need to use the products consistently at least once a day for 6 months.   

*Results may vary. 

It's important to note that individual results can vary. Some people might see significant improvements in lash length and thickness, while others might experience more subtle changes. It's also crucial to be patient, as it can take several weeks to months to notice visible results.

Our ingredients promote the elongation of the anagen (growth) phase of your hair growth cycle during which the hair follicles produce new hairs. This means that there is a higher likelihood of retaining and having more lashes/brow hairs in the active growth
stage at any given time.

Everyone has a different hair growth potential and several factors can influence how well a person responds to our serum. These factors can vary from one individual to another. Some of the key factors that contribute to these variations include genetics, hormones, age, diet, health, lifestyle factors, individual sensitivity, proper application and consistency of use. 

Skipping daily applications will interrupt your lash growth cycle. Excessive over-use will not increase the growth of your lashes. 

Upon discontinuation of the treatment, hair growth will return to the pre-treatment level.

Our Growth Booster Mascara and Lash & Brow Enhancing Serum are complementary products and can be used together. If using both products together, please ensure the Lash & Brow Enhancing Serum dries completely prior to applying the Growth Booster Mascara. 

We recommend using the Growth Booster Mascara during the day and the Lash & Brow Enhancing Serum as part of your nighttime routine.

Yes, but please ensure the Lash & Brow Enhancing Serum dries completely prior to applying any other product. 

Yes, you should be able to as it is not oil based. The Lash & Brow Enhancing Serum will help nourish your eyelashes and prevent breakage.

As a precaution, we would recommend consulting with your lash technician.

We would recommend you wear your contact lenses after the Lash and Brow Enhancing Serum has dried.

You can apply the Growth Booster Mascara with contact lenses in. 

You do not need to apply the serum to the root line of your lower lashes. When applying the Lash & Brow Enhancing Serum at night, the serum from your top lashes will transfer to your bottom lashes naturally.

You can comb your bottom lashes with the comb of the wand.

The Lash & Brow Enhancing Serum is filled generously with 10 ml of product. This means that you have more than enough of the product to apply to your brows and lashes twice a day. We recommend you use the product at least once a day. One bottle should last you 3 months.